Training Courses

Ελληνικά English
The following training programmes are approved and subsidised by the Human Resource Development Authority (HRDA), where applicable.
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Results: 4
CUSTOMER CARE – EFFECTIVE COMPLAINT HANDLING
29
Management, Communication & Professional Development
CUSTOMER CARE – EFFECTIVE COMPLAINT HANDLING
Training programme focused on professional customer complaint handling to improve customer satisfaction, service quality and organisational performance.
HRDA Approved 7 ώρες / 7 hours Greek / English
Soft Skills Customer Service
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EFFECTIVE TIME MANAGEMENT IN THE WORKPLACE
46
Management, Communication & Professional Development
EFFECTIVE TIME MANAGEMENT IN THE WORKPLACE
Practical training programme focused on improving productivity, organisation and effective use of working time.
HRDA Approved 7 ώρες / 7 hours Greek / English
Soft Skills Time Management Customer Service
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MANAGING DANGEROUS PASSENGER BEHAVIOUR IN TRANSPORT OPERATIONS
50
Transport & Professional Drivers
MANAGING DANGEROUS PASSENGER BEHAVIOUR IN TRANSPORT OPERATIONS
Training programme for drivers and passenger transport personnel on recognising, managing and de-escalating dangerous or aggressive passenger behaviour.
HRDA Approved 7 ώρες / 7 hours Greek / English
Soft Skills Conflict Management Customer Service Professional Drivers Buses Road Safety
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DEVELOPING SOFT SKILLS FOR CONFLICT MANAGEMENT AND RESOLUTION IN THE WORKPLACE
51
Management, Communication & Professional Development
DEVELOPING SOFT SKILLS FOR CONFLICT MANAGEMENT AND RESOLUTION IN THE WORKPLACE
Training programme focused on communication, emotional intelligence and teamwork skills for effective workplace conflict management.
HRDA Approved 14 ώρες / 14 hours Greek / English
Soft Skills Conflict Management Customer Service
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